Dreams Matter

Akarsh was walking on the road with his mother in the warm afternoon. The sun was spewing the UV rays like sprinklers spraying water everywhere, making sure everything in vicinity gets some radiation.

Its a pretty normal noon, dogs are trying to find a comfortable place to sleep in, some people trying to catch a bus for their offices, playschool students seemingly happy to get back to their parents, the pride of parenthood showing up on parents faces. The street kids running half naked towards the nearby lake. The shopkeepers cleaning up and loitering on the streets. The cars going at 40kmph on the narrow roads creating ruckus at an ear-deafening level. Akarsh makes a mental note of everything as he reaches home.

While going to bed, he asked his mom, “Mom, why do people throw garbage on the streets?”
His mother replied “Beta, they are just lazy people. You please go to sleep.”
“But they can keep a plastic bag with them na, if they are too lazy?”
“Its not that simple beta”
“But…”
“Okay tell me what superhero power you would want to teach them a lesson.”, she cut him off.
“I would become Flash and would go back in time and keep repeating the past till they don’t throw the trash in the bins”, Akarsh said giddily.

The mother smiled; half proud of her son’s passion and half on the ignorance of the idea of paradox of time-travel that her son was fathoming.

She listened to the mumbling of her child as he carried on the idea and eventually slept.

Akarsh woke up to a voice calling his name. The voice came from a long distance that he knew he couldn’t trace. The voice asked him “What is making you anxious?”

“It’s the people” said Akarsh in a muffled voice.
“Hahaha..you have to be a little more specific on that.”, said the voice grinning loudly.

“Why do people throw their garbage on the streets? Why don’t they understand its a moral duty to keep your area clean”

The voice culminated into a shadowy figure and came close to him.

“I am tired of dropping hints to them. Tell me if you have any good idea.”

Akarsh whispered something into the shadow ears.

Next day, Akarsh walked around with grinny face. Everywhere he saw, it was so clean. The half naked children were still running to the dirty pond. The dogs still couldn’t find a warm place to sleep. The ear deafening cars were still a big trouble. He thought to himself, atleast one thing got cured. We will work for other problems some other day.

“Look mom, its so clean today. No garbage, everything either in the dustbins or in the ‘houses’.”, he giggled.

“How did this happen?”, mom thought loud enough in order to make Akarsh answer.

“I asked the ‘voice’ to turn the garbages into 10 rupees note for few minutes”

They continue walking the road as Akarsh is singing happily and his mom scratching her head.

Image Courtesy: Google Images

 

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Mumbai Diaries – Part 2(The One with the lasertag match)

“Where’s our beer? The service here is crap” asked Nauman.
“Just like the bus service here. Man, would you believe that it took me 2 hours to cover the stretch of 8 kms. In my city, it would take me 20 mins and a cigarette break only”, chuckled Karan.
“You want to talk about traffic??? I was nearly fried, stuck between two BEST buses.” cried Atush.
“You could have used your AC” said Gaurav.
“Remember what we did last time we were drunk?” replied an angry Atush.
“Oh yeah, we left the car and AC running on the highway with windows open.” chuckled Gaurav and started laughing hysterically, but had to immediately stop as Atush started to pick up the fork in anger. “Nature’s call bro, can’t avoid!”
“The battery got so damaged that my father said if I use AC again, he will hack my account and will post a #supportJNU status to teach me a lesson.”
“Oooo that’s cruel.” everyone tried to suppress their laughter.
“Abe let’s change the topic. You won’t believe what happened at the station…” said Nauman.
“I thought, it will be more of a change.” interjected Karan.
“But this is interesting…”
“Yaar, its Mumbai, these things keep happening.”

Image Coutesy: Google Images

“Yeah, let’s leave up the redundant traffic talks and tell me with the show of hands, who is up for a game of Lasertag” said an enthused Atush raising his hand expecting a string of high fives from all parts of the table.

“Dude, no way I am going back in there”, said Gaurav explaining everyone’s dropped shoulders.
“Don’t you remember the carnage we conceded last time?” said Nauman
“Get over it man, we lost it big time. That girl single handedly beat our team” added Karan
“And that is why we should go and get our self-respect back.”
“Man, people find romances in weird places these days”, said Karan understanding the situation now.
“Ohh, our man has got a soft spot for the young lady” exclaimed Karan.
“Its not like that, I just love competition and yeah she is now one.”
“Then we have got to go and get our man his girl” everyone roared.

They had this new energy inside coming, injected by the things shown in the movies. When its time to impress a competition, everything falls into place and nothing can get you down. That was the scene when they entered the arena, ready to crush anyone fighting against them.

20 mins later(outside the lasertag arena)

Everyone returned with dropped shoulders, lowered to a new level.
“Well there is 200 bucks and a girl I would never see again” said Atush.
“Chill out man! You did come second. Thank God she was in my team.” said Karan.
“I think she was cheating” concluded Atush.
“Excuse me?”
They looked back with shocking eyes. It was the girl that had beat Atush and his team.
They still stared at her like the star troopers looked at a Jedi before getting cut in half.
“Did you really think you could win by making such a dumb strategy? Who leaves the base undefended?”
“I thought…. I would!” said Atush stuttering. Although scared, he was really impressed by the passion with which she was talking about the game. “Damn! You are so cool”, he imagined himself saying.
After completing the virtual nuptials, he finally muttered, “What are you doing outside your arena. Go depress some souls.”
This time she hesitated.
“Oh I came here to give these. These are congratulatory coupons given to the players who are just a little short of my high-score. It gives you some special privileges.” She said winking.
“I will beat your score someday. I will…”
“Huh! In hundred years!” she cut him off.
“The expression is ‘In a thousand years’!” corrected Atush.
“Well that explains why you being such a girl.”

She turned to leave and shouted in anger “There is a number mentioned in the back! Call it if you have any doubts.”
The three of them were in disarray, as they didn’t get what just happened here. They were astounded with the intensity that this girl shouted at Atush. They looked at a supposedly embarrassed Atush, but he looked serene and yet playful in his expression. He gave a wicked smile.
“So, her name is Akriti.”

 

To Be Continued…

 

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Mumbai Diaries – Epilogue (The One with the Closure)

He came back to her, bruised and exhausted. She wondered this can’t be real…it wasn’t, but it felt so real.
He could see the pain and love in her eyes, but there was something missing beyond his comprehension. There were no tears. He asked “How have you been”. She hugged him, a hug firm but hesitating one, a tender one yet corruptible.
The distance between them had put them in a position where both were trying to understand each other, just looking at each other, words not required between them, they never were necessary. She thought could this be the reason for putting distance between them. Could something so beautiful once, be destroyed by a mere words; or the lack of it?

Suddenly the pain seemingly felt physical, she thought about the unspoken dreams that she had dared to imagine, the dream of a life adulterated by no one; the only life she could imagine since their meeting 3 years ago. Fighting the world seemed like a formality, when they joined forces.

Image Courtesy: Google Images
 “Does it have to be so hard? Doesn’t this pain makes you realize that what we have is real and its a mistake to go apart?” he asked again.
 “The pain not only makes it real, but reminds that it is not meant to be” she replied.

That hit him hard.

 “Shouldn’t you be happy that what was not meant to be is not happening and you got rid of it.”

“I wish things were that simple.”

 He went numb.

She spoke, “What we had was not love”

 “We had love. But unfortunately love is not enough these days. Maturity is required as well.”

She chuckled “Maturity! Isn’t it an overtly used term these days. Blaming everything on it. When it comes to adventure and shenanigans, everyone seeks immaturity, but otherwise maturity is required. I am beginning to think that immaturity was what kept us together, in fact led us towards each other…”.

 “What?” he cut her off.

“Yeah! How else would you explain us. We are so different from each other. Our interests don’t match. We are like two sides of coin, never destined to meet each other. On some level, we should have known that this day was bound to come.”

 “Well, if you put it like that, it sure seems the explanation. But it seemed easy that time and looked like our difference somehow were connecting us.”

“Well, that was our infatuated mind taking over maturity.”

 “I understand now” he sighed, dropping his shoulders. “But how are you okay going forward with this?”

“I think I am being mature now”, she smiled. He smiled back.

 “But tell me this, how do I get closure?”

“Ha, never the one to shy away from the technical terms.”

 “How else to prove I am different!”

“Closure is nothing but accepting that there is no ‘us’ anymore and being brave enough to imbibe that.”

“Like being happy for you and future?”

“No you fool, you don’t have to feel anything for me anymore…be as apathetic as you can. If you care, you are only hurting yourself.”

“It will be the toughest thing to do…”

“Me too”

“Who would have thought not caring would be this tough….”

“It is tough when you have promised ‘Thousand years’ to each other”, she tried to joke, but the gazing intensity of him melted anything that was calm inside her.

“Yeah, a thousand years” his words carried something venomous that even shook the nothingness in her.

Suddenly she felt lighter. The cloudy dust that had shrouded everything seemed to be clearing out and she could sense this from within. The heaviness that his remembrance brought was felt no more and she could un-shackle herself easily.

Atlast she woke up with a smile. After an array of dreamless nights, she leveraged the all important lesson that would catapult her towards an ordeal free world.
She can be herself again, completed after a long time.

This dream had done the job much better than her own consciousness could ever do.

“Thanks for ‘the thousand years’ and I am coming back”, she mumbled as she smiled her way back to sleep.

 

Airlift-Uplifted


Airlift – a movie with a heroic attempts by an Indian- Kuwaiti businessman to evacuate 1.75 lakhs Indian from Kuwait via Jordan.
First of all, commendable job by Akshay Kumar and Raja Menon, for bringing into highlight, one of the best and largest evacuation effort by a country.
The story starts with a racist joke “How do you fit 20 Iraqis in a telephone booth?” showing Ranjeet(Akshay Kumar), imbibed in Kuwaiti colours.
We don’t get to see more colours of his character as soon enough, the Iraqi forces invade Kuwait and render the inhabitants homeless. In these tough times, Ranjeet finds himself on a crossroad, as he has to decide between his responsibility towards family or towards the people who are dependent on him. The moment of decision has been shown very subtly and simply.
Ranjeet realizes that he is more Indian than he gives himself credit for, as he takes on camp preparation for the dependents and tries to find ways of evacuation.
Nimrat impresses yet again in her portrayal of strong wife. Though cynical of Ranjeet’s actions initially, but she comes on board later as she realizes that Ranjeet is not going to leave anyone behind.
Purab Kohli, playing Ibrahim stands out in the crowd full of Indians in the camp. His cool and calm portrayal yet again shows his immense talent in bringing justice to any role he is trusted with.
The screenplay is balanced with apt focus on the internal struggle of Ranjeet and Amrita(Nimrat) while focusing mostly on the issue at hand.
Some scenes have been portrayed so well, they will get you emotional. A applaud-worthy effort, ending in a clichéd slow-motion waving of Indian flag, but that still works. J
We would have loved it more if it was based more on real life characters. Though we see some names like “Mathunny Matthews” and “Vedi” in credits, but they could have been portrayed in the movie itself. But, I won’t take credit away from Akshay, as this was a brave and flawless effort from his side.
In an era, where directors really shy away from making movies on historic events, due to fear of backlash from intolerant India, this is definitely a good start. We hope to see more of it.
I would definitely advise you to watch once and revive this genre of movies.
Image credit: Google Images

Air Guitar Rocks!


The worst habit that damages us is our inability to understand that patience is the key to a lot of things including early success.

We lose so many abilities in our lives just because of our impatience.
How many times in our lives we have taken a new thing and at the start we are star-eyed about it. The new thing is fun and brings out a lot of things out of us. Say, for example, coding; at the start, at the basic level, its all fun and easy. But, as soon as the challenges start to creep up, we start to lose interest in them. Although, it may also be the result of an unprecedented start, without acquiring necessary textbook knowledge, but my point is, impatience here also plays the same role. Instead of acquiring the necessary theoretical knowledge, we jumped on the coding section, without being equipped with the necessary troubleshooting knowledge.
Had we been patient enough, things would have been different.
Another example that we commonly see, is about joining gym. We start expecting as soon as the first bulge of tightened muscle we see.

What we need to understand that things don’t work that way. One must toil a little to achieve something. Although its known by all of us and we do keep it in mind. But somewhere down the line, right between joy and the first roadblock, this particular thought becomes blurry.
To look on the positive side, these acts of impatience sometimes define and prioritize our passions. There are some things in life, we keep coming back to. They keep crossing our path, until we accept or discard it completely.
It is only when we are too passionate about something that we give it all and achieve it. In my perspective, life is all about achieving milestones, however small it maybe. And the smaller the aim, the better. Small achievements or goal completion give us that something motivation to keep us going in our monotonous lives. Don’t we love it, when we have a small but surprising bonus, or the happiness to beat out our rival in a cricket match, or for the nerds, the completion of a level that had been a pain in the arse for so long. So, basically what I want to say is that patience is a key stakeholder and companion in our ‘Harvey Dent’ or ‘Two Face’ phase.
So, the actual and only roadblock that we face is our will to submit to the circumstances to give up or to dust ourselves up and keep up the fight. Even though it may become boring, but it won’t be fruitless.
In the words of Paolo Coelho
“You can think of yourself as a victim and suffer throughout your life or you can think of yourself as an adventurer who is always ready to move on and experience the best out of life.
Image Courtesy: Google Images

Mumbai Diaries – Part 1(The One with the Introduction)

Its a friday evening. 4 friends(Atush, Gaurav, Nauman, Karan) were talking in their Andheri office about how they never went on a trip, where there would be only friends, booze and carelessness. One of them, say Gaurav gave the idea ‘Lets go for a trip tomorrow to Alibaug by ferry. Everyone seemed excited, everyone looked onboard until Atush explained the plan, ‘So, I have heard that one has to take ferry at Churchgate at 7.30 AM as its very busy there.
Atush started to calculate loudly, ‘7.30 means, we will have to reach the place by 6.30, which means I will have to start from 4.30 in the morning, for which I will have to wake up at 2.30 to prepare myself, for which I have to leave office by 12.30 today.
Then they all looked at the clock, it was 11.30.
‘If I start now, I will make it to the ferry at 6.30’, Atush said.
Everyone’s face saddened. ‘Dude, leave it please’ Gaurav said dropping his shoulders.
‘Lets plan for a Sports Bar then’, Nauman advised.
‘Yeah’ everyone cheered.

 

That was life in Mumbai, where the most plausible hangout place, ironically was the office itself. But these guys were going to learn it the hard way.

So the next morning, Atush started by his car very early, infact earlier than everybody as he wanted to surprise his friends that he is not a late comer everytime. Gaurav and Nauman lived in the same area, so they were coming together via the very famous and reliable local trains. Karan had to come by bus as he lived in central line and the destination was in western line, so it didn’t make a lot of sense to take local and change it again. Gaurav & Nauman reached local train station at dadar and the intricate and intertwined queue was nearly the length of train itself. Gaurav & Nauman went for different lines, for obvious reasons. After fighting off the counter-guy for ‘change’, Gaurav comes off victorious and now they move to the platforms.

Karan starts from his home to the nearest bus-stop. Just as he is about to reach the stop, he sees his bus leaving. Karan runs a little, but in vain. He comes back to the stop cursing his luck about the bus timings. He looks at his watch, there is still a lot of time. Little does he know that Mumbai traffic makes you pay for every missed bus.

Atush starts his engine along with the music playing. He still is superexcited about the virtual get-together of the 4 Mumbai friends.
Well that is Mumbai, where meeting of a complete group is so rare that once a group accomplishes a full-show, it is quickly dubbed as a reunion.
Atush still is smelling like his deo and revs up his engine to full speed from his home. His excitement takes a full U-turn as he joins the auto and car lines crawling up at 20 kmhr. His mind quickly goes into calculation of 20km at 20kmph mode.

Image Coutesy: Google Images

Gaurav & Nauman are very close by their station. The train nearly stops at their station and just when they are happily stepping down on the platform, they are greeted by a rush of Virar heading commute, which is nothing less than the Kumbh visitors, ready to kill just for the sake of touching their destination. Nauman somehow makes it to the platform feeling violated, when he realizes Gaurav hasn’t yet made it yet. He shouts for Gaurav, hearing his faint voice amongst the shouts of ‘Pude station! Malad(Please don’t forget to add the irritating tone as well)!’.He tries to make out what Gaurav is shouting, he hears ‘BC….. is that my station?’. He thinks hard but it doesn’t make a lot of sense to him, so he decides to wait at the station for Gaurav.
As he turns around disappointed and kicking dust, he sees a girl who is nervously eyeing him. He smiles as the train leaves the station. He had no intentions of reaching to the Sports Bar now.

To Be Continued…

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Deciding Passions!


HOW TO DECIDE WHAT TO DO IN LIFE?
Someone recently asked me this question and it got me in a tizzy. Isn’t life supposed to be easy? Why decide on life’s rhetoric questions?
But as it turns out, the world is not too kind to accept a person who doesn’t know where he will be after 5 years. The world seeks visionaries who can command and take us forward.
I believed I accepted this too. But after a lot of thinking, I now have a different take on this.
In my opinion, asking this question isn’t the way to go. Finding what you want for real, is not an obligation, rather it’s a baggage. I would rather concentrate on seeking what I like. There are hobbies and there is passion. The difference between them and the importance they hold should be known by all.
Ideally, the thing that you are most passionate about should be the way to go (and an answer to this question too). But life is more complicated than that. So, a major prerequisite is to decide priorities.
If your priority is money and fame in future, then you may need a plan to move ahead. Strategy would be required as it’s hard to satiate since there is no end to the accumulated wealth.
However, if one’s aim is happiness, then there is no need for all the hoopla. Just rely on your passion, it will get you home.
Difference between aim and hobby in this context is that aim is one or set of hobbies for which one is passionate upto that extent as Johny Bravo was passionate about his looks.
Aims in our life keep us focused sharply while our hobbies keep us stable. A synergy of both is a necessary prerequisite to a happy life. Well, not exactly life, but they keep us satisfied while still wanting for more in a sweet way.
Seek what you like rather than answering a much vaguer question, finding answer to which is typically hard to find even for the mature ones, let alone a confused teenager.
Life is really full of possibilities, if you have the strength to believe so.

My team in ILP!


When I look back at the last three months, I see a journey that has components of a lifetime…
I am not a fan of travelling, but even I would have to admit, it was a sort of essential experience to have. It was a different journey altogether. We wanted to learn; it wasn’t like it was for an exam or something. It was the start and we all wanted to make something out of it. We tasted apartment lifestyle and it was awesome. We acquiesced to the 9 to 6 schedule and so upon returning, all that

we could do was to play table-tennis. Some became serious players, while for some, it remained a kind of mini-badminton. During the learning, I found a group that, in simple words, was the most positive team (not group), that I have ever seen. I will accept that at start, we weren’t the most enthusiastic of batches, because  we all had our college groups with us, and hanging out with them more often, logically made sense. But as soon as we realized that our time to disband has come, everyone was like in a hurry to get to know about each other. We hanged out more often with each other and started making memories. We joined Gujaratis in their celebrations in garba, executed a night out starting with open-theatre and ending with dozing off at office canteen at 7 in the morning, going out for dinners more often than usual and many such more in relatively short span of time.
On the final day, we bid goodbye to various people, saw them crying, became part of their commotion.
Finally, when my time arrived, I felt like something was missing, which is a strong testament that I will seriously miss this part of life. I saw a lot of people leaving with smiles going home and on the contrary, saw people crying, on being separated from their long known buddies. Got an opportunity to meet various different kinds of people, some introverts like me, some dynamic extroverts, some exemplary team workers.
When you leave such a group that has been conflict free and remained positive during the entire tenure, you feel like its not enough yet, you need some more time. Since, we became a team a little late, so there were few interactions that were still incomplete; some wanted to make the most of the time, some wanted the memories to stay forever, while some wanted to stay back at any cost. But in the end, we all had to move on because career was calling. Everyone departed with the words ‘touch me rehna’.
There are times that you like to remember, as in that would make you smile, but you don’t want to relive those again, it was good when it happened, that’s all. And then there are memories that you want to relive over and over again. This was one of those times.

The unforgettable journey has made me stronger in multitudes of skills and that’s something that everyone would agree to. It has been like a gift that will help me in different ways. The gift that is the memory, laden with useful skills and great friends.
(With inputs from Geek )

Allah(ke)abad!

Allahabad, a city that every country deserves, but not the one it may need right now. While Allahabad is an excellent city per se, but has been clouded by some very unfortunate mishappenings. The wrath of bhaiyas of Allahabad still enounces on my mind even when I am 356 kms away from it. How a city welcomes a guest greatly defines a city. Allahabad welcomed me with dahi-jalebi and introduced me to the ever-tasty bun-omelette, which even after four years of continuous eating remains a favourite day-starting breakfast.

WHAT I WOULD MISS!
The discussions over bun-omelette and tea in the morning as well as evening. The serenity of Saraswati ghat was one I would crave a lot. Some destinations leave an everlasting footprints in your minds; Saraswati ghat is one such place. The people of Allahabad are also very versatile in giving opinions(reminds me of Gorakhpur, but Allahabad is a tad violent :p). If you are even a little interested in politics, this is a place to be. You never know, you may get acquainted by a future minister of state. Giving opinion boldly, come what may, is in the blood of an east UP person and Allahabad kinds of leads in that trait.
Being in the center of independence fight, gave this city a gift of great historic significance. The Azad Park commemorates Chandrashekhar Azad’s martyrdom. While the Sangam area and Naini bridge adds to the aesthetics of the place.

WHAT I WOULDN’T MISS!
Ofcourse the young successors of Indian politics, the student leaders…the most feared species in whole of Allahabad. Want people to concede to your demands, call the species; want to take revenge from someone who wasn’t giving you a pass on the road, call the species; don’t want to study today, call the species in havoc mode; want to get even with the professor for his tyrant ways, call them. From the innocuous thelawalas to the helpless VCs, they assert their authority everywhere.
Being crammed in the auto-rickshaws comes next in the list. You are living in the city, your girlfriend has called you to meet at this great restaurant, you did your hair, applied gel, worked on it for God knows how long, put on your best set of clothes and go to makeshift auto-stand feeling great about your life when suddenly an auto comes at the station, with the conductor yelling ‘tation-tation’ (in case you missed, its station with a silent ‘s’), you enter the auto and two sweat drenched aunties block the exit to the auto. You are thinking it’s just 10 minutes away, but the auto-wala will stop at the place where the scorching sun shines the most and make you pay for all the past life sins. He will wait for more unlucky souls, until his auto looks like a scene where we are attempting the Guinness Book of World Record for cramming the most persons in an auto.
Another interesting thing is that Allahabadis have adopted this system, they don’t mind sharing that seat with three more broad-assed individuals. Even if he gets one of his buttocks in place, he won’t complain.
But overall, Allahabad invites you and takes care of you if you adapt the city well, that’s an assurity I can give, being a former resident of this city. But still, do take care :p

Discovered happiness!

“The moments of happiness we enjoy take us by surprise. It is not that we seize them, but they seize us.” –Ashley Montagu

Recently, I got an opportunity to experience this quote first-hand. Well yesterday, we went for ‘Teenage Mutant Ninja Turtles’ and what we thought would be the highlight of the day was totally eclipsed by what we discovered just before the movie began. We reached early to the mall and so we had solid one hour before the action began. We decided to go for KFC to have lunch. We were 14 in number and were deciding what to order and clearly taking a lot of space. A staff motioned us to get in line and then decide. He wasn’t saying anything, but just instructing us to get in line. I found it rude, but ignored it. Later on, I was told by my friend that he was deaf and mute. I realized it now that this KFC had a different aura altogether and it didn’t had the unnecessary chatter of the staffers that we usually experience in the franchisees. I observed that nearly every staff there was using sign language to communicate with other staffs or using gestures to communicate with the customers, and all that with a smile that will melt your heart. There was an air of confidence emanating from everyone working there, which was unaffected by the curious stares by the ongoing crowd. I was eagerly waiting for my turn to order, because I wanted to get the feel of communicating with the person and to see how they coped up with the standards set by KFC. And yes, as expected, the transaction was flawless. I pointed out my order and the person at the counter asked me the quantity and I gestured it too, then after confirming the order from the screen, he politely directed me out of the queue and proceeded to serve the next customer.

KFC’s initiative to employ deaf and mute persons in front-end jobs is surely commendable. Firstly, it gives them a respectable place in society earning their own bread and not depending on any relatives. And secondly, it gives them a lot of similar people in their company. This will ensure that they are in a community where everyone can readily communicate with them. The world certainly looks a nice place when you experience such nice chapters. We were so elated that we kept talking about them and agreed that this initiative should be carried on to every self-service franchises.

A little research reflected that this move was first initiated by Virag Joshi, CEO of Devyani International Limited, which runs Pizza Hut, KFC, Vaango and Costa Coffee chains in India. Really felt proud after getting acquainted with the fact that the move has been a great success so far, with the special KFCs at par with every other KFC in town. At Devyani International, they are given a training of 2 months to excel at communicating and handling customer requirements. Hats off to such an initiative by the man whose team was honoured for executing this successfully, which instils a ‘feel good’ factor in both customers and employees mind-set.

The world definitely requires such moves and positively enough there is no dearth of such leaders that can use such ideas and more to keep the spirit of humanity alive.